Oonly Organic Shipping + Delivery

From Our Hands to Yours

We take care in every step, from blending your lotion to making sure it arrives safely at your door.

Where We Ship

We currently ship within the United States, including Alaska, Hawaii, Puerto Rico, PO Boxes, and military addresses. We hope to expand beyond the US in the future, but for now, we’re focused on serving you here at home.

 

Shipping Costs

We don’t offer free shipping at this time. Shipping costs are calculated at checkout based on your location and the size of your order.

Here’s what to expect:

For our 3.38oz tube:

  • Starting at $8 for most orders
  • $3 for each additional product (up to 20)

For our 12oz bottle:

  • Starting at $12 for most orders
  • $3 for each additional product (up to 20)

Shipping costs may be higher for locations farther from our Michigan facility (like the West Coast, Alaska, or Hawaii). Your exact shipping cost will be calculated at checkout based on your address.

 

When Your Order Ships

You’ll receive an order confirmation email as soon as you complete your purchase. Most orders leave our facility within 1-3 business days. Weekend orders? We’ll get to them Monday morning.

Once your package is on its way, we’ll send you a shipping notification with tracking details.

 

How Long It Takes

  • Standard Shipping (USPS): Typically 5-10 business days from when your order ships
  • Expedited Shipping (FedEx): 2 business days from when your order ships

We do our best to meet these timelines, but sometimes weather or carrier delays happen. We appreciate your understanding.

 

Tracking Your Package

You’ll receive an email with your tracking number as soon as your order ships, so you’ll know exactly where it is along the way.

 

About Your Address

Please take a moment to make sure your shipping address is correct. Once a package is on its way to the address you provided, we can’t redirect it.

If you spot an error right after ordering, email us at support@oonlyorganic.com, and we’ll see what we can do.

 

If There’s a Problem

If your order shows as delivered but you can’t find it, check with neighbors or anyone who may have received it on your behalf; sometimes carriers leave packages in unexpected spots.

If it’s still missing after 48 hours, or if your package arrived damaged, reach out to us at support@oonlyorganic.com. We’ll work through it together. We typically respond within 24-48 hours during business days.

 

Why This Matters to Us

You trusted us with something personal – what touches your skin. We don’t take that lightly. Every order is handled with intention, from our hands to yours.

 

Have Questions?

Visit our FAQs or email us at support@oonlyorganic.com.

We typically respond within 24–48 hours, Monday through Friday.